SFTP space

XMLDelivery behaves like a scheduled process that periodically looks for instructions. You make your files available to us together with the instructions contained in the XML instructions file, and we do the rest.

You must tell Contactlab where your files can be found, typically on:

  • An SFTP space provided by Contactlabor:
  • An accessible SFTP space that you provide

You must give us the necessary access information as a mandatory part of the initial setup.


All relevant files, such as the XML instructions file, the Semaphore file, any CSV file and similar, must be in the same directory.

SFTP space provided by Contactlab

Depending upon your account options and billing profile, we may be able to provide you with an SFTP accessible space on our servers. Any complimentary SFTP space provided by Contactlab is restricted with IP-based access control lists (ACLs), together with unique access credentials. You must have a static IP address to use it.

Other protocols

The other protocols that are supported are:

  • FTP
    • For security reasons, we discourage use of FTP, as data is sent unencrypted over the Internet
  • Axway CFT
    • Please get in touch with your usual contact at ContactLab, if you are interested

Next page:

XML instructions file